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Our policies and publications
This section helps to put into context the various policies we operate within. It also gives you access to some of our key operating and reporting publications which explain what we are doing and the success that follows.
Our policies and publications
Browse our policies and publications below. If you can't find what you're looking for, please email enquiries@hient.co.uk
Annual report and accounts
Our investments and impacts are recorded in our annual report and accounts each year. Find out more about our performance.
Equality and diversity
We proactively consider equality when carrying out work by mainstreaming it into our core business.
Freedom of Information
Find out about HIE's obligations under the Freedom of Information (Scotland) Act.
Complaints handling procedure
We're committed to providing the best quality of customer service possible.
Plana Gàidhlig / Gaelic plan
We see Gaelic as a unique asset for businesses and communities across the region
Public Services Reform (Scotland) Act 2010
We have a duty to publish certain expenditure reports under the Public Services Reform Act
Terms and conditions
The legal bit... our terms and conditions related to the award of funding and non-financial support.
Our funding approvals
We invest millions in funding every year supporting business and community development
Accessibility
We are committed to making our services accessible to everyone who could benefit from them
National Security and Investment Act 2021
The act modernises the UK Government’s powers to investigate and intervene in mergers, acquisitions and other deals within certain specified sectors, that could threaten the UK's national security.